Ramfire Building Maintenance prides ourselves in reliability. Our motto is
“You Can Rely on Us”. We strongly feel that communication with new customer is the key to our success for a lasting working relationship.
Have you read your “statement of services” provided by your new company and
feel that it fulfills your expectations as well as your building needs?
Is your prospective company insured and bonded? Be sure to obtain certificates of insurance when signing the contract.
Have you provided your company with alarm code information, emergency
contacts, as well as phone numbers to reach the right people?
Have you met your new janitor and do you know their names? Are you provided with
the same janitor each night for the purpose of building trust and
consistency? Make clear that you need to be notified if any janitor changes
are made at your facility.
Always feel free to personalize all your service needs. We believe that all
of our accounts are different from the other and must be treated accordingly.
A rolodex of excuses is not the way to do business. Our company provides you
with a cleaning service that will take the time to validate all your concerns.
When proceeding with a new janitorial company, allow a few cleaning visits
for the janitor to acclimate to your facility. Please take the time when
getting acquainted with your new prospective company to communicate any and all concerns
that you may have. Never allow a complaint or request to go for more than a
day. Contact your new company immediately and let them know about your
expectations. Most importantly, never let a complaint or request continue
to exist. If you are not happy it is important to communicate your expectations,
otherwise a lasting relationship is difficult to establish.
One last thought, Ramfire can always find the right solution for
compatibility to meet all your service needs. Feel free to contact us
for references or speak with us further about our company.